It looks like you are shipping a different model than the one pictured and it doesn't fit the 14mm bracket anymore.
Here's the one I was shipped: Do you have replacement brackets for these?
Did you even try to unplug the center piece threaded barrel before leaving a bad feedback? I did post an extra image to show all parts unpacked. Can't believe that you guy didn't try it. I already made a reply to say that it is 14mm and 22mm ready. Well, what can I say!