Lightobject.com Support Forum

Hello

i would like to report a small issue with the software
so for example i have a part im cutting out, and i have the inner holes in blue and the main cut out in black, if i select the blue and download it to the controler, and do the cut, then i deselect the blue and select the black,

When i click download and it says its starting the download it just hangs at that window, and nothing happens, i can not click the X at the top right to cancel the download or anything it will just sit there with 0% for hours, until it finaly says cant upload.
i had this problem on two differernt machines now, one with win8 and win7, so i know its not the machines or the OS or the USB port

im runing Laser Cad v6.88 and the latest Firmware on the controller that was emailed along with the 6.88 version of the software

please i hope this helps to resolve this issue, i know its a minor glitch and probobly not your top priority , when ever you get a chance

P.S i also noticed that it happens every single time if you take the part then copy and paste it to create a duplicate in the same job, that is when its guaranteed to hang. in every other situation its kind of hit or miss

Hi rushmore
did you delete all old files in the machine memory? then format the machine memory because sometimes without formatting the memory its only 64Mb there are left over in and it can not load the new file in.
greetings
walt

rushmore1305 wrote:Hello

i would like to report a small issue with the software
so for example i have a part im cutting out, and i have the inner holes in blue and the main cut out in black, if i select the blue and download it to the controler, and do the cut, then i deselect the blue and select the black,

When i click download and it says its starting the download it just hangs at that window, and nothing happens, i can not click the X at the top right to cancel the download or anything it will just sit there with 0% for hours, until it finaly says cant upload.
i had this problem on two differernt machines now, one with win8 and win7, so i know its not the machines or the OS or the USB port

im runing Laser Cad v6.88 and the latest Firmware on the controller that was emailed along with the 6.88 version of the software

please i hope this helps to resolve this issue, i know its a minor glitch and probobly not your top priority , when ever you get a chance

P.S i also noticed that it happens every single time if you take the part then copy and paste it to create a duplicate in the same job, that is when its guaranteed to hang. in every other situation its kind of hit or miss