LaserCad not communicating

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

LaserCad not communicating

Postby JerryLouisMartin » Thu Aug 03, 2017 6:05 am

Cannot communicate with Laser using LASERCAD, get communication error? Fix or resolution?

Techgraphix
Posts: 448
Joined: Fri Jan 20, 2012 1:39 pm
Location: Appelscha, the Netherlands
Contact:

Re: LaserCad not communicating

Postby Techgraphix » Fri Aug 04, 2017 2:10 am

Is your controller new? can it be that you need to use RayCam instead?
How is your controller connected to your computer? Ethernet or USB..
Kees

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Fri Aug 04, 2017 3:54 pm

USB

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Fri Aug 04, 2017 3:55 pm

Purchased in the last 18 months

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Sat Aug 05, 2017 6:48 am

I bought the Upgrade Kit in Feb 2016, Need RayCam?

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Sat Aug 05, 2017 6:50 am

USB, purchased in Feb 2016>

Tech_Marco
Posts: 4282
Joined: Mon Jun 15, 2009 3:00 pm

Re: LaserCad not communicating

Postby Tech_Marco » Sat Aug 05, 2017 7:42 am

You can check the system info by using the LCD control. Click menu and scroll down to the last option. If see there is "LO" on hardware version,then you must run it with RayCam. Otherwise LaserCad

Make sure you have two cable connection from the LCD control unit to the interface box;CN1 and CN1. If you got one cable connected, the system won't function properly


Marco

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Sat Aug 05, 2017 8:14 am

Thanks I will check!

JerryLouisMartin
Posts: 29
Joined: Tue Mar 15, 2016 9:45 pm

Re: LaserCad not communicating

Postby JerryLouisMartin » Sun Sep 10, 2017 7:53 am

Marco,

I have been unable to get LaserCad to communicate.

Can you provide me the link to RayCam.

Thanks,

Jerry

Techgraphix
Posts: 448
Joined: Fri Jan 20, 2012 1:39 pm
Location: Appelscha, the Netherlands
Contact:

Re: LaserCad not communicating

Postby Techgraphix » Sun Sep 10, 2017 8:11 am

Did you check the hardware version? And was it "LO xxx.." ?
If not, you have another problem..
To which USB-connector did you connect the computer? the one on top, or de one at the underside of the display-unit?

Wouldn't you try to connect it with the Ethernet of your computer? This connection is more stable and i think it's much faster too..
(configure your controller in the same range of your computer: ie. if your computer is 192.168.178.xx, make your controller 192,168.178.yy)
Kees


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