COMPUTER WILL NOT CONNECT TO L0-X7 DSP!! **UPDATE: NOW FIXED!**"

paxdan
Posts: 2
Joined: Tue Apr 04, 2017 5:53 am

COMPUTER WILL NOT CONNECT TO L0-X7 DSP!! **UPDATE: NOW FIXED!**"

Postby paxdan » Mon Apr 10, 2017 2:32 pm

I recently purchased the L0-X7 DSP and loaded LaserCAD V7.86.1 onto my computer (Windows 7). The LCD display WILL NOT connect to the computer under any conditions. I have tried to use the supplied USB cable, as well as a network connection and no matter how I try to connect I always get the "communicating unsuccessful!" error message when trying to use the "Select Mode" button. The "select mode" window always shows COM3, COM13, and COM21 as default options, and can also detect the LCD panel to some extent because it also shows "_AWC_0600D014" as a machine name. However, trying to use the "add" button and the "find com" function always results in the error message. I tried the ethernet connection and despite my computer being on the same network as the LCD panel, it was also resulted in the same error message. I tested the ethernet connection by pinging the LCD panel address. The LCD panel is powered on and is able to move the steppers properly. I tried all the steps with several USB cables, and plugged the USB in the port on the back of the unit, as well as through the splitter cable that came with the unit. I also tried connecting with 2 different computers. I can't help but think this unit is defective.
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Last edited by paxdan on Tue Apr 11, 2017 5:26 pm, edited 1 time in total.

Tech_Marco
Posts: 4349
Joined: Mon Jun 15, 2009 3:00 pm

Re: COMPUTER WILL NOT CONNECT TO L0-X7 DSP!!

Postby Tech_Marco » Tue Apr 11, 2017 12:53 pm

Download the RayCam instead of LaserCad

Marco

paxdan
Posts: 2
Joined: Tue Apr 04, 2017 5:53 am

Re: COMPUTER WILL NOT CONNECT TO L0-X7 DSP!!

Postby paxdan » Tue Apr 11, 2017 5:25 pm

**** FIXED ****
The RayCAD download worked! I had read the manual that was linked to in the product description before purchasing the unit, and it specified to use the LaserCAD software. Apparently units sold after 2016 only work with the RayCAD software now.


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