Been robbed by a Russian customer

Tech_Marco
Posts: 4311
Joined: Mon Jun 15, 2009 3:00 pm

Been robbed by a Russian customer

Postby Tech_Marco » Tue Feb 05, 2013 5:01 pm

What a bad day to us! We sold a Solo DSP small desktop machine to a guy in Russia and unbelievable that this guy has filed a dispute to his credit card for money back. I have a bad feeling since the day the TNT(shipping company) unable to contact him when the machine arrived Russia because he provided us a wrong phone number. We wrote times email to ask him to provide us a correct phone number so that TNT could arrange schedule for delivery. But we never head anything from him for two weeks! New rule in Russia: for over size package a customer there must provide company name in order to delivery. Otherwise, the merchandise will be rejected to the origin where it shipped from. Plus, they will charge us 3 times for teh shipment fee, what a rob!. This guy never response and 2 weeks later, he just replied an email "Ok" That's all we got !

Now, we received dispute letter from credit company that the guy file a dispute and want money back! What a thief! From now on, no more laser tube or machine will we ship to Russia. We will no longer accept credit card from Russia unless paid by Paypal or Money Order from Western Union or MoneyGram


Marco

Tech_Marco
Posts: 4311
Joined: Mon Jun 15, 2009 3:00 pm

Re: Been robbed by a Russian customer

Postby Tech_Marco » Fri Mar 29, 2013 3:59 pm

Folks, be careful this fraudulent guy from Russia. Used more than 5 credit cards to make purchase from LO and made dispute afterward.

==========================
LO Not Wanted

Nikita Safronov
Geroev panfilova 12
MOSCOW
RUSSIA
125480
incbigsellers@gmail.com
Phone: +(941) 538-6941
=========================


Return to “Others”

Who is online

Users browsing this forum: No registered users and 1 guest