5 posts • Page 1 of 1
I ordered one of these - EPM-JLD484SBLUELED Programmable Digital BLUE LED Timer Counter Accumulator up to 9999 day. Your website(see attached image) shows the supply voltage as being either AC or DC. I wired up the unit into 120v AC and when I plugged it in, the circuit breaker popped and the unit is dead. It wasn't until I was trouble shooting that I noticed that the actual label on the device says 12-24V DC for power supply. Given the mis-information on the website, will you replace this one and do you have one that will run on 120V AC?
- Image from website....
- JLD484S-Back.JPG (7.78 KiB) Viewed 1630 times
Personally I think you're pushing your luck there! Man up and buy another, it won't break the bank!
Given that the model number of both units is the same (Look below the table here: http://www.lightobject.com/Programmable ... -P897.aspx and here: http://www.lightobject.com/Programmable ... -P464.aspx - they are both listed as JLD484T). And also given that the only available manual (viewtopic.php?f=18&t=160) also shows that it is an AC/DC unit, the error wasn't on my part. Its not a matter of "manning up," its a matter of them correcting an error.....
Yes, it is our mistake. We will take care your case and will send you a replacement asap.
Thank you very much!!
Who is online
Users browsing this forum: No registered users and 1 guest