Search found 4365 matches

by Tech_Marco
Tue Jul 17, 2018 7:14 am
Forum: D40/K40 small chinese CO2 laser machine
Topic: Support
Replies: 4
Views: 52

Re: Support

I am pretty sure I have made an offer when you receive the card and complained many things. One of complained was that you couldn't get English on screen. Me and other members provided some suggestions but you never replied. That's why I was feeling so frustrated. You complained but not reply. Anywa...
by Tech_Marco
Tue Jul 17, 2018 7:04 am
Forum: D40/K40 small chinese CO2 laser machine
Topic: Support
Replies: 4
Views: 52

Re: Support

You are right this forum is supposed to provide technical assistance. But you're the one to make complain. And you are right, we don't make repair for controller board here. We can do trouble shooting only. You never asked if repair service provided. We are just a reseller but not the manufacturer. ...
by Tech_Marco
Mon Jul 16, 2018 8:32 pm
Forum: DSP 608
Topic: Need some quick help
Replies: 1
Views: 12

Re: Need some quick help

"608"

-M
by Tech_Marco
Sun Jul 15, 2018 9:42 pm
Forum: D40/K40 small chinese CO2 laser machine
Topic: Support
Replies: 4
Views: 52

Re: Support

We already told you in advance before asking you to send it back for diagnostic. Your card was purchased about 2 years ago. For $65, we spent an hour for diagnostic, prepared videos, and return shopping. Was it too much to ask? When we sold you the card, we found that you were not familiar with lase...
by Tech_Marco
Fri Jul 13, 2018 9:33 pm
Forum: D40/K40 small chinese CO2 laser machine
Topic: LO-X7 XY Limit Switches Inop
Replies: 5
Views: 256

Re: LO-X7 XY Limit Switches Inop

Any update?

Marco
by Tech_Marco
Wed Jul 11, 2018 6:00 pm
Forum: DSP T9
Topic: T9 Raster Engraving Memory
Replies: 2
Views: 73

Re: T9 Raster Engraving Memory

You may try to clean up memory and give it another try
Also, can you send me the file for testing?

Thanks
Marco
(In China)
by Tech_Marco
Thu Jun 28, 2018 4:20 am
Forum: D40/K40 small chinese CO2 laser machine
Topic: LO-X7 XY Limit Switches Inop
Replies: 5
Views: 256

Re: LO-X7 XY Limit Switches Inop

It seems that you didn't plug those two connectors deep enough to the sockets. Unplugged it and plug it in again firmly. No reason it worked for a night but not after.

Marco
by Tech_Marco
Wed Jun 27, 2018 6:39 pm
Forum: DSP T9
Topic: Any tips in preparing Adobe Illustrator artwork?
Replies: 8
Views: 256

Re: Any tips in preparing Adobe Illustrator artwork?

Bob Currently I am taking a business trip ( and vacation) to Japan and Hong Kong. So, I can run the file for you. I will forward to your case to my assistant " Master Will" to handle your case. I will visit the manufacturer in mid July and your case will be in the agenda. We are trying to ...
by Tech_Marco
Mon Jun 25, 2018 9:01 pm
Forum: D40/K40 small chinese CO2 laser machine
Topic: LO-X7 XY Limit Switches Inop
Replies: 5
Views: 256

Re: LO-X7 XY Limit Switches Inop

Either NO or NC, you still need to use X- and Gnd
Since you are using N.C., you need to change logic level in the parameters setup. If current setup is for Positive, then change it to negative

Marco
by Tech_Marco
Sat Jun 23, 2018 9:44 pm
Forum: Tips and new on the DSP & Software
Topic: Raycam back to Lasercad Steps.
Replies: 4
Views: 333

Re: Raycam back to Lasercad Steps.

As opposite, we don't support LaserCad no more
The Raycam is supported but we don't provide an upgrade from LaserCad to Raycam. If you need to switch back to LaserCad, we can send you a patch. After downgraded, you can use LaserCad

Marco
(In Japan)
by Tech_Marco
Sat Jun 23, 2018 9:04 pm
Forum: Tips and new on the DSP & Software
Topic: Raycam back to Lasercad Steps.
Replies: 4
Views: 333

Re: Raycam back to Lasercad Steps.

Hi Sam It has been almost two years after Raycam launched for X7. We decided not to provide LaserCad switch over service no more. It is because there were so much work involved and not all people like the Raycam over the LaserCad after upgraded. One guy got upset because Y movement is disabled once ...
by Tech_Marco
Fri Jun 22, 2018 5:59 pm
Forum: D40/K40 small chinese CO2 laser machine
Topic: Z Table Dip Switch Settings
Replies: 3
Views: 219

Re: Z Table Dip Switch Settings

You may test the motor movement before putting it into the Z table. That way you can tell if connection is correct or not. Also, check the motor wire pair. Sometime the motor wire terminal mapping sequences is different . Example:
A+A-, B+B- or. A+ B+ ,A- B-

Marco
by Tech_Marco
Tue Jun 19, 2018 4:14 pm
Forum: CO2 Laser Discussion
Topic: Real time auto focus tracking system for CO2 laser
Replies: 15
Views: 1550

Re: Real time auto focus tracking system for CO2 laser

We are in the process setting it up for video. Hopefully we can run the basic demo in this week. Then, we will try to make an mounting bracket for real test afterward I am taking a vacation to Japan, Taiwan, Hong Kong :D Then, I will spend two weeks in China trying to finalize the design. We are thi...
by Tech_Marco
Tue Jun 19, 2018 3:59 pm
Forum: DSP T9
Topic: Any tips in preparing Adobe Illustrator artwork?
Replies: 8
Views: 256

Re: Any tips in preparing Adobe Illustrator artwork?

If ou chosen English and it still showing Chinese. I found that it was caused by the window security. What you need to do is to copy the English language from the installation folder and paste it into the folder that you installed will fix it. It happened not only to Lasersoft but to the LaserCad an...

Go to advanced search